FAQs

What is the process to begin therapy?

When you contact us by email or phone, we call you back to have an initial 15-minute phone consultation to learn more about you or your child and discuss how we can help. After that, we set up an intake appointment to review your/your child's history and any other information that can help us to best treat you, and from there, we discuss your goals and our plan for treatment. Typically, sessions are 45 minutes long.

What if I want to work with one particular clinician?

If you have a preference for a specific clinician, we will try to accommodate that request if they are available; but if not, we will let you know if we have another clinician with a similar specialization that may be a good fit. You will have the opportunity for a free 15-minute phone consultation with the recommended clinician to see if you are comfortable with the possibility of working with them before any scheduled appointments.

What are Cognitive Behavior Therapy and Rational Emotive Behavior Therapy?

Our therapists are all trained in CBT and REBT. When using CBT, we help you to be aware of negative or unhelpful thought processes that may be contributing to your sadness, tendency to worry, stressful reactions, or other emotional discomfort in life. These negative or unhealthy thought processes often contribute to the way you see yourself, others, and life in general, and can lead to unhealthy behaviors or ways of coping. Through CBT, we help you to alter these thought processes so that you can cope with life’s challenges. In REBT, we consider the patterns of thoughts and what they may say about your underlying beliefs that are driving the negative or unhealthy thought processes. We teach clients to be aware of and learn to challenge irrational beliefs while replacing them with more realistic and healthy beliefs about themself, the world, and others. Through these steps, we help clients learn to use coping skills that can be applied to a range of real-life situations so that they can feel confident in coping.

What age clients do you treat?

Some of our therapists specialize in treating teens through adults, while others work with children through adults. The age range that each therapist treats depends on their specific training and professional experiences. If you happen to contact a therapist within our practice that does not specialize in the age range you are seeking, they will recommend another therapist within our practice that can be helpful if they are available.

How do you approach treating young children?

When working with younger children who are struggling with difficult feelings, we like to involve parents in treatment as much as possible. We work with the children to learn about emotions and coping skills, and we work with parents to help them learn how to motivate children to use coping skills, support children, and how to respond to children when they are having challenging feelings. We do this by splitting our time in session between parents and children so that we can provided individualized support focused on the child’s well-being.

What are out-of-network benefits?

Some insurance plans allow you to use professionals who are not in-network with your insurance. These are out-of-network benefits. To find out if you have these benefits, call the number on the back of your insurance card and ask if you have out-of-network benefits for mental or behavioral health. While you are speaking with them, it is also helpful to find out if you have a mental health deductible that applies, if this deductible is combined or separate from your regular health deductible, and how you should submit claims. Clients pay us up front and we provide superbills for meeting with our licensed clinicians.

Is there a lower-cost option for therapy?

We often employ a therapist who is working towards completing their requirements for licensing. This individual is supervised weekly by a licensed clinician in our practice. By supporting the training and licensing of other clinicians, we are able to offer lower cost options to clients when available. However, given that these professionals are not yet licensed, clients cannot be reimbursed for their services by insurance.

Frequently Asked Questions- Neuropsychological Testing:

What can I expect when asking for a neuropsychological evaluation?

A licensed psychologist who is experienced and trained in neuropsychological assessment will contact you and ask to speak by phone about your child and learn more about how they can help. After learning more, they will let you know whether they would suggest a full neuropsychological evaluation, other types of testing, or even if an observation of your child is recommended. From there, an intake appointment will be scheduled to discuss the child’s developmental, medical, and academic history, any other relevant information, and to review any prior reports or paperwork you may have that are helpful. The psychologist will determine the tests that are most appropriate for your child and typically about 3 testing sessions of 2 ½ to 3 hours long are scheduled. For younger children or children with attention challenges, more sessions that are shorter in length may be necessary. Following completion of testing, the psychologist will score, interpret, and write up a report to discuss testing, results, and recommendations. A feedback appointment will be set up for you and the psychologist to review the findings.

What ages do you assess?

We generally assess individuals from pre-kindergarten through graduate school. Occasionally, we will assess younger children, but this is determined on a case-by-case basis.